Futures and options

Through its global network of offices, HSBC offers a full range of execution and clearing services. Backed by the strength of the HSBC Group - USD1,502 billion in assets, 10,000 offices in 82 countries and territories - we are today a most trusted trading advisor to an extensive international clientele, including:

• Central banks
• Commercial banks
• Corporations
• Fund managers
• Insurance companies

The successes we share with our customers are the result of solid, firmly held and consistently applied core values:

• Base relationships on integrity
• Maintain them through performance and service
• Begin them as they are meant to continue: one-to-one

Global operations and customer service

Multi-product customer service centres in London, Singapore and New York provide comprehensive global clearing services and operations support.

Every customer is assigned a dedicated account specialist - the single point of contact for all operational issues, a hands-on customer service specialist with sole responsibility for individual clearing accounts.

One-to-one customer and account services include:

• Query management
• Agreement and settlement of margin calls
• Assignment of options
• Cash management
• Delivery of physical
• Remote and on-site training
• Round-the-clock support for our e-trade and clearing platforms

HSBC is committed to technical advancement and process improvement to ensure an individual combination of technology and personal service. Please feel free to contact us with any suggestions.